CASE STUDY

Bailey & Coco

PREMIUM DOG HARNESSES · SHOPIFY · DTC + WHOLESALE

Bailey & Coco is a premium dog accessories brand we built from the ground up. Over 30,000 customers, a 4.7-star Trustpilot rating, and a loyal community that keeps coming back. The entire storefront runs on a custom Shopify OS 2.0 theme we designed, built, and continuously optimise.

The store features native cart upsells (no app required), intelligent bundle sets, a built-in size finder tool, mega menu navigation with product imagery, and a full SEO content hub that drives organic traffic month after month. We also expanded into wholesale via Faire and multi-channel selling on Amazon.

30,000+
customers
4.7★
Trustpilot
Faire
wholesale
Amazon
multi-channel
B&C
Custom OS 2.0 Theme
Native Cart Upsells
Bundle System
SEO Content Hub
Size Finder Tool
Mega Menu Navigation
PW
Personalisation Engine
Multi-range Architecture
Amazon Integration
Sustainability Branding
1M+ Units Shipped
Multi-channel Strategy
CASE STUDY

Proworks Bottles

INSULATED DRINKS BOTTLES · SHOPIFY + AMAZON · MULTI-CHANNEL

Proworks is our flagship product brand. Over one million bottles sold across Shopify, Amazon, and retail. We built the entire ecommerce operation from product development and branding through to fulfilment and multi-channel distribution. The store has earned over 1,000 Trustpilot reviews and a strong Amazon presence.

The Shopify store features a custom personalisation engine that lets customers engrave bottles, a multi-range product architecture spanning sport, lifestyle, and kids categories, full Amazon integration for inventory sync, and sustainability-led branding that resonates with the target audience.

1M+
bottles sold
1,000+
Trustpilot reviews
4.5★
Amazon rating
3
channels
Visit live store

THE OPERATOR DIFFERENCE

Why operator experience matters

20 years in ecommerce. Over £80M in revenue. Two brands built from nothing. That operational DNA changes how we approach every project. We don't guess what works — we know, because we've tested it with our own money, our own stock, and our own customers.

We spend our own money

Every feature, every optimisation, every strategy gets tested on our own stores first. If it doesn't move the needle for us, we won't recommend it to you.

We handle the hard parts

Fulfilment, returns, customer service, cash flow, stock management. We deal with the realities of ecommerce daily, not just the design and code.

We build for the long term

No shortcuts, no quick hacks. We've maintained these stores for years. That teaches you to build things properly the first time.

Want results like these
for your brand?

Let's talk about what we can build together. No pitch decks, just a straight conversation.

Start a conversation

Based in the UK · 20 years in ecommerce · £80M+ revenue